Frequently Asked Questions

You can place an order through multiple channels:

Online: Browse our product catalog, select items, and submit an inquiry. Our team will contact you with pricing and payment details.

Phone/WhatsApp: Call us at +254 723 764 533 or +254 727 999 102 to place your order directly with our sales team.

In-Store: Visit our shop at Ground Floor, Nyakio House, River Road, Nairobi to see products in person and purchase directly.

For wholesale orders, contact us for a price list and minimum order quantities. Prices are not displayed on the website at this time.

We accept the following payment methods:

• M-Pesa: Send to our Paybill number (details provided upon order confirmation)

• Bank Transfer: Direct deposit to our bank account

• Cash: Available for in-store purchases and cash-on-delivery within Nairobi CBD

For wholesale accounts, we may offer credit terms after establishing a business relationship.

Yes! We offer competitive wholesale pricing for bulk orders. Benefits include:

• Volume Discounts: The more you buy, the more you save

• Priority Support: Dedicated account manager for large accounts

• Credit Terms: Available for established business relationships

• Early Access: First access to new products and promotions

Contact our wholesale team at +254 723 764 533 or visit our store to discuss your needs.

Minimum order quantities apply across all product categories:

• Hair Care Products: Minimum 6 pieces per SKU

• Skincare: Minimum 6 pieces per SKU

• Nail Products: Minimum 6 pieces per SKU

• Salon Equipment: No minimum, but bulk discounts available

For a detailed wholesale price list with MOQs, please contact our sales team.

Absolutely! Prices are not listed on the website — you'll need to request a quote. You can:

1. Submit an inquiry through our website with the products you're interested in

2. Call or WhatsApp us with your product list

3. Visit our store for immediate pricing

Quotes are typically provided within 2-4 hours during business hours.